When you order from Candy Distro, we strive to provide you with a seamless delivery experience. Our commitment to your satisfaction ensures that your products are typically dispatched on the same day when you place your order before 12 pm, from Monday through Thursday. However, in some cases, there may be instances of product backorders or unforeseen delays. Rest assured, we work diligently to expedite your orders promptly. You'll also receive an email with tracking information once your order is on its way.
For orders exceeding $150, we offer complimentary shipping. Shipping rates may vary based on your location, and you can review them during the checkout process. Please note that we do not process shipments on weekends (Saturdays and Sundays). If you place an order after 2 pm on Friday through Sunday, it will be scheduled for shipment on the subsequent Monday or Tuesday.
At Candy Distro, we prioritize your privacy. We ensure that your products are discreetly packaged without any conspicuous branding or labels on the exterior. Additionally, we take extra precautions to eliminate any potential odors associated with our products.
Should you have any inquiries or require further assistance, our team is readily available through chat or email to address your concerns and provide additional information. Your satisfaction is our top priority, and we're here to make your shopping experience with us as smooth as possible.